In this time of convenience, many consumers would like to place their orders and have them delivered right to their door. Many people are accustomed to online shopping and ordering food, booking taxis, having groceries delivered, and even shipping packages. One of the best-known services within the logistics field is that of picking up parcels from a person’s home, and DTDC has an online platform for this service where customers can arrange for their packages to be picked up from their homes.
DTDC has several different options to choose from, including sending documents to a business, shipping parcels to an online retailer, and returning an online item to the store where it was purchased. Customers can send packages easily, quickly, and without hassle via this service.
This comprehensive guide explains everything you need to know about courier pickup from home DTDC, including:
- What the service means
- How DTDC home pickup works
- Step-by-step booking process
- Benefits for individuals and businesses
- Charges and cost factors
- Packing tips
- Pickup timings and restrictions
- Document requirements
- Tracking process
- How it compares with other courier companies
- FAQs
- And more
This article is written in a simple, easy-to-understand manner so anyone — whether an online seller, student, working professional, homemaker, or entrepreneur — can use DTDC’s door-to-door courier pickup service confidently.
Introduction
The growth in Doorstep Pickup & Delivery Service in India is large, mainly due to the growth of eCommerce, Remote Work (Work-from-home) and Online Selling Platforms. Prior to eCommerce, customers would have needed to go out and visit the courier office, waiting in long queues and completing lengthy paperwork to send any package. This way of sending packages has now changed dramatically.
Today, companies such as DTDC now allow their customers to book all aspects through their website:
- ‘Book a Pickup’
- Enter your address details
- Enter the dimensions of the package you want to send
- Make the Payment for the Shipping
- Track your Shipment
- Receive Confirmation of Delivery
All of this means that, as long as you have an Internet connection, you can send a package from the comfort of your home or wherever you may be without visiting a courier shop.
DTDC has become especially convenient for:
- The Online Seller
- Anyone Shipping Many Goods at Once
- Students Sending Their Documents
- Job Seekers Sending Their Resumes
- Anyone Sending Gifts for the Holidays
- Non-Resident Indians Sending Packages Back Home
- eCommerce Returns
- Corporations That Need to Deliver Documents to Their Clients & Staffs
These are just a few examples of how much of an advantage DTDC has become for the people of India by offering home pickups for all of the above.
What Is “Courier Pickup From Home DTDC”?
DTDC is a courier service that sends parcels to your home. When you send a parcel or package by a courier service like DTDC, you don’t need to go to a branch to pick up your parcel. A DTDC delivery executive will come to your home or business and take care of everything for you. The executive will scan your parcel and process it for delivery.
This service provides:
- Scheduling a pickup time.
- Pickup service at home, work, store, or warehouse.
- Digital booking of shipments and payments.
- Tracking of shipments in real-time.
- Delivery of shipments to any address.
- Automatic receipt and tracking information.
With this service you can send parcels quickly and easily without having to visit the branch to pick up your shipment.
Who Can Use DTDC Home Pickup Service?
Individuals can use the DTDC at home for this purpose:
For your mail:
- Documents
- Gifts
- Clothes
- Electronics
- Medicines (when permitted by law)
- Personal items
Online sellers and small businesses:
For the delivery of:
- Orders to customers
- COD shipments
- E-commerce packages
- Returns and exchanges
Companies and offices:
To send:
- Contracts
- Legal documents
- Office supplies
- Corporate gifts
Students:
To send:
- Certificates
- Applications
- Assignments
- Books
NRIs who wish to send parcels to India using their family should buy DTDC services.
Although all DTDC pickups are for Indian addresses, many NRIs choose to purchase services for their family members.
As DTDC covers a large area, this makes it a good option for almost any type of sender.
How Does Courier Pickup From Home DTDC Work?
The DTDC home pickup service works through a simple 4-step process:
Step 1: Book Pickup Request
You can book through:
- DTDC website
- DTDC mobile app
- DTDC customer care
- Nearest DTDC franchise / agent
You need to enter:
- Pickup address
- Delivery address
- Parcel weight & dimensions
- Shipment type
- Payment method
Step 2: Arrival of Delivery Executive at You
A DTDC delivery executive has arrived at the scheduled time at your location (home or office), collected your parcel, verified the information on it to complete the collection process, and scanned the parcel for tracking purposes.
Step 3: Processing & Dispatch of Parcel
Once your parcel has arrived at a local DTDC hub, it will be sorted and sent via either road or air transport to its destination city.
Step 4: Delivery of Parcel to Receiver
After arriving in the destination city, your parcel will be delivered directly to the receiver’s address.
Step-by-Step Guide to Booking Courier Pickup From Home DTDC
We will now step through the whole procedure step by step.
OPTION 1: TO BOOK A PICKUP ON THE DTDC WEBSITE
- Go to the DTDC homepage.
- Select “Ship Now” or “Book a Pickup”.
- Enter your pickup address.
- Enter the receiver’s name and complete address.
- Enter the weight and dimensions of the shipment.
- Select the service type (Air, Ground, Express).
- Choose the date and time for your pickup.
- Complete your payment.
- You will receive a pickup request confirmation.
- You will be sent the following:
- Your pickup confirmation email.
- Your tracking number(s).
- Your payment invoice.
OPTION 2: TO SCHEDULE A PICKUP USING THE DTDC APP
- Download the DTDC Application.
- Register your mobile number.
- Select “Schedule Pickup” from the menu.
- Complete shipment details on the app.
- Make your payment via the app.
- You will wait for your DTDC pickup to arrive.
OPTION 3: CALL CUSTOMER SERVICE
You can call your closest DTDC Franchise Office and request a pickup from your home.
OPTION 4: VISIT YOUR NEAREST DTDC FRANCHISE OFFICE
If you do not wish to book an appointment on the website, you can contact your nearest DTDC agent and they will arrange for the pickup of your shipment from your home.
Benefits of Using Courier Pickup From Home DTDC
DTDC’s home-pickup service provides several great benefits you can take advantage of:
No travel required
You won’t have to visit a courier office anymore.
Time-efficient
A great benefit for people who work and businesses that are busy.
Contactless
Helps ensure your safety and convenience.
Easy to book
You can book your pickup in less than 2 minutes online.
Pick-up/delivery from your door
You will receive complete door-to-door service.
Live tracking
You can see where your shipment is at any time during transit.
Convenient for shipping heavy packages
No need to lift or move large boxes to get them shipped.
Trustworthy
DTDC is a well-known logistics provider with a vast network and a long-standing reputation for delivering on time.
Home pickup service in remote areas
Many rural areas and semi-urban areas can be reached by DTDC.
You can pay online
You can use UPI, debit/credit cards, net banking, and e-wallets to make payments online.
DTDC Home Pickup Charges: How Much Does It Cost?
Charges for courier pickup from home DTDC depend on:
Parcel weight
(Up to 500g, 1kg, 2kg, 5kg, 10kg, etc.)
Parcel dimensions
Large items cost more.
Delivery distance
Local, same-city, zonal, national.
Delivery speed
- DTDC Express
- DTDC Premium
- DTDC Surface
- DTDC Air
Pickup location
Some remote areas may have extra fees.
Fuel surcharge / handling fee
Small additional charges may apply.
Packaging assistance
If you want DTDC to pack the parcel, that adds cost.
Typical Estimated Charges:
(These are reference values; actual charges vary)
| Weight | Local | Metro-to-Metro | National |
| 500g | Lowest price | Lowest price | Lowest price |
| 1kg | Lowest price | Lowest price | Lowest price |
| 2kg | Lowest price | Lowest price | Lowest price |
| 5kg | Lowest price | Lowest price | Lowest price |
Home pickup charges may be a small Lowest price depending on location.
DTDC Home Pickup Timings
Departure Time by City/Franchise:
Although departure times may differ from city to city and/or franchise, they usually fall within the following schedule:
- 24/7 (Monday through Saturday)
- A Few Cities Provide Service on Sundays.
Same-Day Pickup:
Same-day pick-up is generally available for requests made before 1pm.
Next Day Pickup:
Pickup requests made after 1pm will be picked up on the next available business day.
Packaging Guidelines for DTDC Home Pickup
To protect your products during shipment, follow the below-mentioned guidelines when packaging:
- Use high quality cardboard boxes for all products being shipped
- Use a strong packing tape to securely seal each box shut
- Wrap each breakable or fragile item in bubble wrap
- Do not allow any loose packing materials to remain inside the box with your shipment
- Clearly label both the sender and receiver on the outside of each box
- Abide by the DTDC guidelines regarding prohibited items
DTDC has the right to refuse to accept any package that:
- Was packed poorly
- Is leaking fluids
- Contains hazardous materials
- Contains prohibited items
Items Allowed for DTDC Home Pickup
You can ship:
- Documents & papers
- Clothes
- Mobile accessories
- Books
- Shoes
- Electronics (non-battery or permitted items)
- Small appliances
- Gifts
- Cosmetics
- Corporate shipments
- Medical items (allowed category only)
Items Not Allowed for DTDC Pickup
DTDC does not pick up certain items:
- Liquids (unless allowed)
- Perishable food
- Weapons
- Flammable items
- Illegal items
- High-value jewelry
- Cash
- Hazardous chemicals
Tracking Shipments After DTDC Home Pickup
After an order is picked up by the courier service, it is provided with a tracking number (AWB). The tracking number can be tracked in several different ways, including:
- DTDC Website
- DTDC App
- SMS Updates
- Customer Care
- WhatsApp (when available)
The deliveries themselves will have a tracking status that reports the following stages:
- Shipment Created
- Pickup Scheduled
- Pickup Completed
- In Transit
- Arrived in Hub
- On the Way for Delivery
- Delivered
Delivery Time for DTDC Shipments
Time varies based on service selection:
- Express Air: 1–3 days
- Surface Cargo: 3–7 days
- Premium Services: Fastest Delivery
- Local Delivery: Same-day or Next-day
Remote areas may take longer.
DTDC Home Pickup for Online Sellers
Online sellers benefit greatly from courier pickup from home DTDC, as it removes the need to visit courier shops daily.
Suitable for sellers on:
- Amazon
- Flipkart
- Meesho
- Shopify
- WooCommerce
- Instagram stores
- Facebook marketplace
Benefits include:
- Bulk pickup
- COD services
- NDR management
- Reverse pickup
- Panel integration
DTDC Home Pickup for Return Shipments
If you want to return a product purchased online, DTDC home pickup can be used (if the seller allows third-party returns).
You only need:
- Pickup address
- Return details
- Parcel barcode
How DTDC Home Pickup Compares with Other Couriers
DTDC vs Blue Dart
- DTDC is cheaper
- Blue Dart is faster for premium services
DTDC vs Delhivery
- DTDC has more franchise outlets
- Delhivery has advanced technology
DTDC vs India Post
- India Post is cheaper
- DTDC provides faster pickups
DTDC vs Professional Courier
- DTDC offers better tracking
- Professional is strong in the south
Tips to Get the Best Experience with DTDC Home Pickup
- Reserve your packages as soon as possible
- Ensure that the weight of your package is properly measured
- Keep your packages neatly packed
- Have your packages prepared and ready to go when the pickup person arrives
- Use a full and correct address, including your postal code
- Receive a digital receipt when you make a payment
Common Problems & Solutions
Issue: The courier didn’t show up.
Solution: use the app to either set up a new appointment or call the company to set up another appointment.
Issue: Charges were higher than expected.
Solution: decrease the package size or select the ground shipping option.
Issue: The package was delivered late.
Solution: track package status with the parcel tracking number (AWB) and reach out to the local courier office.
Why DTDC Is a Trusted Brand for Home Pickup
- Established in 1990
- Pan-India network
- International coverage
- 10,000+ franchise partners
- Reliable tracking
- Affordable pricing
No wonder “courier pickup from home DTDC” is one of the most searched logistics services in India.
Conclusion
DTDC’s new option to pick up parcels from the comfort of your home is an easy-to-use, inexpensive and trustworthy method of sending parcels that removes the need for you to go to the DTDC courier centre. If you need to send documents, goods, returns, birthday presents and professional goods, then choosing to have DTDC collect your goods will make things go much more smoothly.
If you value having everything done for you with minimal hassle, saving valuable shopping time, and having your packages picked up at your door by a DTDC courier, then you should take advantage of the home pickup service available from DTDC today.
FAQs
Que: How do I book courier pickup from home DTDC?
Ans: You can book through the DTDC website, app, or by calling the nearest DTDC franchise.
Que: Does DTDC charge extra for home pickup?
Ans: Yes, a small pickup fee may apply depending on your location.
Que: What items are not allowed in DTDC pickup?
Ans: Cash, jewelry, flammable goods, illegal items, and hazardous materials are prohibited.
Que: Can I track a DTDC home pickup parcel?
Ans: Yes, DTDC provides an AWB tracking number for real-time tracking.
Que: Can DTDC pick up heavy parcels from home?
Ans: Yes, DTDC can pick up packages up to several kilograms, depending on location and availability.